Return & Refund Policy
We want you to be fully satisfied with your purchase.
Returns:
We accept returns within 14 days of delivery.
To be eligible, items must be unused, in original condition, and in original packaging.
Non-returnable items:
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Used products
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Items without original packaging
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Final sale items
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Perishable or hygiene products
Return Shipping:
Customers are responsible for return shipping costs.
Refunds:
Once your return is received and inspected, we will notify you.
Approved refunds will be sent to your original payment method within 3–7 business days.
Damaged or Defective Items:
If you receive a damaged or faulty product, contact us within 48 hours with photos/videos.
We will arrange a replacement or refund.
Order Cancellation:
Orders can only be cancelled within 12 hours of purchase.
For return inquiries, please contact:
doitnowstore.au@gmail.com